Skip to content

Contact

Get in Touch

Call or email us with your questions.

Write to Us

Frequently Asked Questions (FAQ)
General Questions
What is Woodsology?
Woodsology is an online furniture store that offers high-quality, handcrafted furniture designed to enhance your home or office space.
Where is Woodsology based?
Woodsology operates from Lahore, Pakistan, offering nationwide delivery on a wide range of furniture products.
Do you have a physical store?
Woodsology primarily operates as an online store. However, you are welcome to visit our factory in Lahore for a quality inspection.
Orders & Payments
How can I place an order?
You can place an order directly on our website by selecting your desired product, adding it to the cart, and proceeding to checkout.
What payment methods do you accept?
We accept Cash (50% advance, 50% on delivery) and Bank Transfers into our official Woodsology account.
Can I modify or cancel my order after placing it?
Order modifications or cancellations are possible within 24 hours. Contact our support team for assistance.
Shipping & Delivery
Do you offer nationwide delivery?
Yes, we deliver across Pakistan. Shipping charges may vary based on your location.
How long does delivery take?
Since our entire inventory is made to order, we craft each product on demand to ensure the highest quality. Our standard delivery time ranges from 15 to 40 days, depending on the product type and the materials you select
Do you provide international shipping?
Currently, we only deliver within Pakistan but plan to expand soon.
Returns & Warranty
What is your return policy?
We offer a 31-day return policy for damaged or defective products. Items must be in their original condition.
Do you provide a warranty on your products?
Yes, our products come with a 9-month to 1-year warranty depending on the item.
Customer Support
How can I contact Woodsology for inquiries?
You can reach us via:
  • Phone: 0335-4269068
  • Email: Hyehamzahere@gmail.com
  • Social Media: Facebook | Instagram
What are your customer support hours?
Our support team is available Monday to Saturday, 10 AM – 8 PM (PKT).