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Frequently Asked Questions (FAQ)
General Questions
What is Woodsology?
Woodsology is an online furniture store that offers high-quality, handcrafted furniture designed to enhance your home or office space.
Where is Woodsology based?
Woodsology operates from Pakistan, offering nationwide delivery on a wide range of furniture products.
Orders & Payments
How can I place an order?
You can place an order directly on our website by selecting your desired product, adding it to the cart, and proceeding to checkout.
What payment methods do you accept?
We accept multiple payment methods, including:
  • Cash on Delivery (COD)
  • Bank Transfers
  • Credit/Debit Cards (if available)
Shipping & Delivery
Do you offer nationwide delivery?
Yes, we deliver across Pakistan. Shipping charges may vary based on your location.
How long does delivery take?
The estimated delivery time depends on the product type and location:
  • Ready-made items: 5-7 business days
  • Custom furniture: 2-4 weeks
Customization & Product Details
Can I request a custom furniture design?
Yes! We offer customization options. You can share your design preferences, dimensions, and material choices with our team.
What materials do you use for your furniture?
Our furniture is crafted using premium-quality solid wood, MDF, engineered wood, and high-quality fabric to ensure durability and elegance.
Returns & Warranty
What is your return policy?
We offer a 7-day return policy for damaged or defective products. Items must be returned in their original condition.
Do you provide a warranty on your products?
Yes, our products come with a 6-month to 1-year warranty (depending on the item) against manufacturing defects.
Customer Support
How can I contact Woodsology for inquiries?
You can reach out to us via:
What are your customer support hours?
Our support team is available Monday to Saturday, 10 AM – 8 PM (PKT).